Privacy Policy
Last Updated: February 2024
Welcome to Hweb Wine's online store. We are committed to protecting the privacy and security of our customers' information. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit and shop from our website, hosted on a platform provided by Hweb Wine, incorporated in England and Wales, specialising in browser-based e-commerce software for the wine trade.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Identification Information: Your name, shipping/billing address, email address, phone number, and other contact details when you make a purchase or create an account.
Payment Information: Your credit/debit card details or other payment method information, which are processed by our secure payment service providers.
Browsing Information: Details of your visits to our website, including, but not limited to, traffic data, location data, weblogs, and other communication data, and the resources that you access.
2. How We Use Your Information
Your information is used to:
Process your orders and manage your account.
Improve our website and services.
Communicate with you, including responding to your inquiries and sending you information about your orders.
Provide you with information about other products and services we offer that are similar to those that you have already purchased or inquired about, subject to your consent where required.
3. Sharing Your Information
We may share your information with:
Service providers who perform functions on our behalf, such as payment processing, order fulfillment, and data analysis.
Our subsidiaries and affiliates within our corporate group.
Law enforcement or regulatory agencies, if required by law or to protect our or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
Access information we hold about you.
Request the correction of inaccurate information.
Request the deletion of your information under certain conditions.
Object to or restrict processing of your information.
Data portability.
6. Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
7. Changes to Our Privacy Notice
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.
8. Contact Us
If you have any questions about this Privacy Notice, please contact us at [email protected].